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Managing users and groups

When you open an ArcWeb account, a default group is created with you as group administrator and sole user. You now have the ability to  

• Add users, who will share your credits and custom data.
• Remove users.
• Track credit and storage usage.
• Assign credits.
• Grant and remove administrative privileges.

NOTE: You can only add new users to your group. You cannot add users to your group who already have activated their ArcWeb Services accounts (see Joining an existing group). You cannot add users to your account and merge their available credits with your available credits.

The Manage Users account page displays detailed usage information for your group and lets you set group preferences. A table shows each user's credit limit, credits used, storage used, date last used, and whether they have administrative privileges.  

As a group administrator, you can perform the following tasks.

Add a user to your group

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1. Specify how new users are added to your group. Select one of the following preferences and click Save:
• Add users automatically: Once the user verifies their e-mail address and completes the activation process, they can access shared data and use group credits.
• Require administrator approval: Once the user completes the activation process, their user name appears in your group listing, but an administrator must manually check the Group Member check box to grant them access.
2. Provide their e-mail address in the invite text box, separating each entry with a semicolon.
3. Click Invite Users.

ArcWeb sends each address an e-mail with your group activation code and instructions for joining the group. Once a user completes the sign-up process, they appear in your group listing.

If you selected the automatic option in step 1, the users are now part of your group and can share data and credits. If you set the preference for administrator approval, you must check each new user's Group Member check box and click Update Status to include them in your group.

NOTE: You can only add new users to your group. You cannot add users to your group who already have activated their ArcWeb Services accounts (see Joining an existing group). You cannot add users to your account and merge their available credits with your available credits.

Once the users are part of your group, you can assign them credits and share custom services with them.

NOTE: If a user who already has credits activated in their account tries to join a group, the following error message displays: "You are already a member of a different group. You can only be a member of one group at a time." The user needs to create a new ESRI Global Account, so they can join the new group.

Remove a user from your group

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• Uncheck the Group Member box for the user and click Update Status.

The user no longer has access to your group data or group credits. The credits and storage associated with the removed user return to the unassigned pool, and the user becomes inactive.

NOTE: The user name still appears in the user table so you can view their usage history or re-add them later.

If you remove a user, the content owned by the user is re-assigned to the group administrator (the content is not deleted).

Add or remove credits from a user

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1. Click the value in the Credits Remaining column for a user.
   The Manage User dialog box appears.
• If you want the user to consume credits from the general pool of unallocated credits, click Use unassigned credits. This is the default.
• To assign a specified number of credits, click Use assigned credits, then enter the desired amount in the text box.
NOTE: You cannot allocate more credits than the total number of unassigned credits.
2. Click OK.
3. Click the Update Status button below the user table.

Grant or remove administrator access

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• Check the box in the Admin column to grant or deny administrator privileges to a user.

A user with administrator privileges can track group and individual credit and storage usage as well as add and delete users from the group.

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